Greenkeeper Evidence Field - Terms and Conditions

Greenkeeper Evidence Field

Terms and Conditions

End-User Licence Agreement and Terms of Service for the Greenkeeper Evidence Field iOS application (iPhone, iPad and Apple Watch).

Course-Condition Assurance, Tournament-Defence and Liability-Evidence OS for iPhone, iPad and Apple Watch.

Set the standard. Prove the work. Defend the course.

DOCUMENT

Greenkeeper Evidence Field — Terms and Conditions

STRUCTURE

Master Terms + Schedule A (App Schedule)

VERSION

1.0

EFFECTIVE

2026-06-01

OPERATOR

ML Consulting MB · Legal entity code 306991112

JURISDICTION

Republic of Lithuania

DISTRIBUTION

Apple App Store · iOS, iPadOS, watchOS (offline-first)

USER PROFILE

Business User (B2B) — premium members’ clubs, tournament-hosting venues, resort golf operators, multi-property groups

BILLING CHANNEL

Direct Channel (Order Form) for all tiers

WEBSITE

mlconsulting.lt

SUPPORT

support+greenkeeper@mlconsulting.lt

Contents

What is in this document.

PART I — MASTER TERMS AND CONDITIONS

1. Agreement and Parties

2. Apps Covered and Per-App Schedules

3. Eligibility and Intended Users

4. Definitions

5. Licence to Use the App

6. What the App Does, and What It Does Not Do

7. Accounts and Security

8. Your Data and Permitted Use by Us

9. Privacy and Data Protection

10. Subscriptions, Billing and App Store Rules

11. Direct Billing for the App

12. Acceptable Use

13. AI / ML Features and Probabilistic Outputs

14. Intellectual Property

15. Updates, Availability and Support

16. Suspension and Termination

17. Consumer Rights

18. Disclaimers

19. Limitation of Liability

20. Indemnity for Business Users

21. Governing Law and Disputes

22. Changes to this Agreement

23. General

24. Apple-Required Terms

25. Precedence — Schedules and Order Forms

PART II — SCHEDULE A · GREENKEEPER EVIDENCE FIELD

A1. App-Specific Definitions

A2. Description of Greenkeeper Evidence Field

A3. Course Operator Responsibilities

A4. Workers, App Clips and Crew Monitoring

A5. Pesticide and Treatment Records; Environmental Disclaimers

A6. Lightning, Storm and Safety Alerts — Not a Safety System

A7. Defence Packs and No Regulatory / Tournament / Insurance Effect

A8. Course Quality and Superintendent Reliability Scores

A9. AI-Assisted Features and On-Device CoreML

A10. Specific Prohibited Uses

A11. Plans, Billing and Liability

A12. Operational Contact Points

Preliminary Notice

Read together with Schedule A — Greenkeeper Evidence Field App Schedule.

READ THIS — MASTER TERMS + SCHEDULE A.

These Terms and Conditions apply whenever you download, install, sign in to, subscribe to or otherwise use the Greenkeeper Evidence Field iOS / iPadOS / watchOS application (“Greenkeeper Evidence Field” or the “App”) published by ML Consulting MB on the Apple App Store, including its App Clip surface and any browser-accessible defence-pack share links or external view-links it generates. The Master Terms (Part I) apply to every iOS / iPadOS application we publish; Schedule A (Part II) addresses Greenkeeper Evidence Field-specific definitions, plan tiers, data warranties, AI feature scope, regulatory carve-outs (including critical safety-alert disclaimers) and liability adjustments. Where Schedule A expressly modifies a provision of the Master Terms, Schedule A prevails for Greenkeeper Evidence Field only (section 25).

SAFETY ALERT DISCLAIMER — READ FIRST.

Greenkeeper Evidence Field is an evidence-capture and assurance tool. It is NOT a safety system, lightning-warning system, weather-warning system, severe-weather siren, evacuation system or emergency-response service. Lightning alerts, storm alerts, frost alerts and other weather-related notifications are sourced from Apple’s WeatherKit service on a best-effort basis and are advisory only. Do NOT rely on the App, the Apple Watch surface or any Apple platform notification as the primary or sole safety warning for personnel, members, players or property. See Schedule A, clause A6.

This Agreement is concluded between you and ML Consulting MB, a Lithuanian small partnership (legal entity code 306991112) registered in Lithuania (“ML Consulting”, “we”, “us”, “our”). Apple Inc. (“Apple”) is not a party to this Agreement; Apple and its subsidiaries are third-party beneficiaries of the Apple-required terms in section 24.

Greenkeeper Evidence Field is premium enterprise software intended for business users (B2B) — premium members’ golf clubs, tournament-hosting venues, resort golf operators, multi-property golf groups and the superintendents, crew, GMs, Tournament Directors and compliance officers they invite — subscribed under a written Order Form (Direct Channel). Members, players, regulators, governing bodies and insurers who receive defence packs or open share links interact with Greenkeeper Evidence Field as third parties of the Course Operator.

PART I

Master Terms and Conditions

Agreement and Parties

Who is bound, by what, and from when.

1.1. These Master Terms and Conditions (the “Agreement”) form a binding contract between you and ML Consulting MB, a Lithuanian small partnership with legal entity code 306991112, website mlconsulting.lt, support email support+greenkeeper@mlconsulting.lt (“ML Consulting”, “we”, “us”, “our”). They govern your download, installation and use of the Greenkeeper Evidence Field iOS / iPadOS / watchOS application we publish on the Apple App Store (the “App”), its App Clip surface and any related services we make available through the App or our website (including defence-pack share links, multi-property group reports and the External Viewer / regulator / governing-body share-link surface).

1.2. By downloading, installing, creating an account, signing in, subscribing to, opening an App Clip session, opening a share link, or otherwise using the App, you accept this Agreement and our Privacy Policy (published at https://mlconsulting.lt/privacy-policy). If you do not accept, do not use the App or its surfaces.

1.3. The App is supplemented by Schedule A (Part II of this document), which addresses App-specific definitions, plan tiers, data warranties, AI feature scope, regulatory and safety carve-outs and liability adjustments. Where Schedule A expressly modifies a provision of these Master Terms, Schedule A prevails for the App only (section 25).

1.4. The App is distributed exclusively through the Apple App Store. External share links are served by ML Consulting and reached via secure expiring links. This Agreement is between you and ML Consulting only. Apple is not a party. Your use of the App is also subject to Apple’s Media Services Terms and Conditions and Apple’s applicable Usage Rules. Apple-specific provisions are set out in section 24 (Apple-Required Terms).

1.5. The App is licensed, not sold. You acquire only the rights expressly granted to you in this Agreement and Schedule A.

Apps Covered and Per-App Schedules

The portfolio framework and the App Schedule that supplements these Master Terms for Greenkeeper Evidence Field.

These Master Terms apply to every iOS / iPadOS application published by ML Consulting MB on the Apple App Store. Greenkeeper Evidence Field is supplemented by Schedule A (Part II of this document). Additional Apps published by ML Consulting are listed at https://mlconsulting.lt/app-specific-schedules-hub.

2.1. Current App. Greenkeeper Evidence Field — a course-condition assurance, tournament-defence and liability-evidence operating system for premium members’ golf clubs, tournament-hosting venues, resort golf operators and multi-property golf groups. Schedule A sets out App-specific definitions, plan tiers, prices, data warranties, AI feature scope, regulatory and safety carve-outs and liability adjustments.

2.2. Future Apps. ML Consulting may publish additional Apps under these Master Terms by adding new App Schedules. Each new App Schedule takes effect on its Effective Date and applies only to the App it identifies.

2.3. Withdrawn Apps. If we discontinue the App, Schedule A ceases to apply prospectively, but the rights and obligations relating to your use of the App before withdrawal continue under the version of the Agreement in force at the time of that use.

2.4. No silent override across Apps. A provision of Schedule A applies only to Greenkeeper Evidence Field. References in any App Schedule to a regulatory regime, evidentiary standard, data warranty or liability cap do not propagate to other Apps. Cross-App contagion is excluded.

Eligibility and Intended Users

Who may use the App, and in what capacity.

3.1. Age. You must meet any age requirement set by the law of your country of residence. Greenkeeper Evidence Field is rated 4+ but is not designed for use by minors as the contracting party or as a worker. Where a minor is engaged as a seasonal crew member (where local labour law permits), the Course Operator is responsible for obtaining parental / guardian consent and complying with national child-labour and youth-work rules.

3.2. Capacity. You represent that you have the legal capacity to enter into a binding contract.

3.3. Consumer or business user. Greenkeeper Evidence Field is offered for business use by golf course operators, tournament venues, resort golf operators and multi-property golf groups (each, a “Course Operator” or its authorised users). Members, players, regulators, governing bodies, insurers and other recipients of share links use the App as third parties of the Course Operator; they are not the contracting party for any Subscription.

3.4. Authority for business users. Where you establish a Workspace (the “Course”), the individual creating the account or signing an Order Form represents and warrants that they are authorised to bind the Course Operator, and that the Course Operator will use the App in compliance with this Agreement and Schedule A.

3.5. Sanctions and export restrictions. You represent that you are not located in, controlled by, or a national or resident of any country subject to a comprehensive embargo by the European Union, the United States or the United Nations, and that you are not on any restricted-party list maintained by those authorities.

Definitions

Terms used throughout this Agreement.

Capitalised terms used in this Agreement have the meanings set out below. Additional capitalised terms used in respect of Greenkeeper Evidence Field are defined in Schedule A, clause A1.

Account — Your user identity in the App, established via Sign in with Apple or email magic-link.

Agreement — These Master Terms and Conditions, Schedule A (Greenkeeper Evidence Field App Schedule), the Apple-Required Terms (section 24), the Privacy Policy and the relevant Order Form.

Apple — Apple Inc. and its subsidiaries.

App — The Greenkeeper Evidence Field iOS / iPadOS / watchOS application published by ML Consulting MB on the Apple App Store, including its App Clip surface.

App Schedule / Schedule A — The schedule specific to Greenkeeper Evidence Field that supplements these Master Terms, set out in Part II of this document.

Business User — A natural or legal person using the App for purposes within their trade, business, craft or profession — in Greenkeeper Evidence Field, the Course Operator.

Consumer — A natural person using the App for purposes outside their trade, business, craft or profession (Article 2(1) of Directive 2011/83/EU). Greenkeeper Evidence Field is not offered to Consumers as the contracting party (clause 3.3).

Customer Data — All data submitted by, or generated for, you through the App, App Clip surface or share links, including content you create, import or upload.

Direct Channel — Billing by ML Consulting under an Order Form (typically by invoice and bank transfer or external card payment), as opposed to App Store IAP. All paid Greenkeeper Evidence Field tiers are sold via the Direct Channel.

External Viewer Share Link — A signed, time-limited link generated by the App that allows a member, regulator, insurer, governing body, tournament reviewer or other third party to view a scoped, read-only subset of Customer Data via a browser without installing the App.

Order Form — A written or electronic ordering document signed or accepted by a Course Operator that sets out the Plan, term, fees, limits and any agreed services.

Plan — A tier of access to the App offered by ML Consulting from time to time, as specified in Schedule A and the Order Form.

Privacy Policy — Our privacy notice published at https://mlconsulting.lt/privacy-policy.

Services — The App together with the cloud-based services accessed through it, including any associated website services and share-link surfaces.

Subscription — A paid (fixed-term or renewing) plan giving access to the App’s paid features.

Subscription Term — The period during which a Subscription is active.

Course / Workspace — A tenant in Greenkeeper Evidence Field, scoped to a single Course Operator and its authorised users.

Course Operator / Workspace Owner — The legal entity identified in the Order Form as the account holder and data controller for Customer Data in Greenkeeper Evidence Field.

You / Your — The Course Operator and any authorised user (including superintendents, assistant superintendents, irrigation / equipment leads, field crew, GMs, Tournament Directors, environmental compliance officers and external viewers) acting on its behalf, and any member, player or third party using the App via an invitation, App Clip session or share link.

Licence to Use the App

What we grant you, and what you must not do.

5.1. Licence grant. Subject to your continuing compliance with this Agreement, ML Consulting grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on Apple-branded devices that you own or control (including Apple Watch where compatible), to launch and complete App Clip sessions to which you have been validly invited, and to open share links that have been validly issued to you, in accordance with the Usage Rules in the Apple Media Services Terms and Conditions, solely for the purposes for which the App is made available.

5.2. Restrictions. You shall not, and shall not permit any third party to:

▪ copy, modify, distribute, rent, lease, sell, sublicence or commercially exploit the App, any of its surfaces or any part of them, except as expressly permitted by this Agreement, Schedule A or mandatory law;

▪ reverse-engineer, decompile, disassemble, decrypt or otherwise attempt to derive the source code, non-public APIs, non-public algorithms, on-device CoreML models or non-public datasets of the Services, except to the extent applicable law (including Article 6 of Directive 2009/24/EC) expressly prohibits the foregoing restriction;

▪ circumvent any Plan limit, paywall, role check, rate limit, audit log, biometric gate or other technical protection measure;

▪ scrape, bulk-extract, reproduce or commercialise the App’s interface, outputs, datasets, defence packs, course quality scores, superintendent reliability data or other derived outputs outside personal or licensed use;

▪ interfere with the integrity, performance or security of the Services, attempt unauthorised access to other users’ data, forge or replay a share link, falsify a biometric or Apple Pencil signature, or transmit malicious code;

▪ use the Services in any way that may damage our reputation, Apple’s platform or other users.

5.3. Reservation of rights. All rights not expressly granted under this Agreement are reserved by ML Consulting and its licensors. No title, ownership or intellectual-property right in the App or the Services is transferred.

What the App Does, and What It Does Not Do

Operational evidence — not safety, regulatory, agronomic, tournament-rota or insurance authority.

6.1. Purpose. The App’s purpose is described in Schedule A, clause A2. Schedule A sets out what the App actually does.

6.2. Operational outputs, not guarantees. Where the App produces course-condition assessments, frost / lightning / storm alerts, treatment timers and re-entry interval reminders, turf-disease classifications, pest classifications, Course Quality Scores, Superintendent Reliability Scores, AI-assisted drafts, Member Complaint Defence Packs, Tournament-Ready Assurance Packs, Insurance / Liability Incident Packs, Environmental Compliance Packs, Climate Event Defence Packs, Multi-Year Course History Packs, Multi-Property Group Reports or any similar derived output, those outputs are deterministic or probabilistic operational records and are not safety warnings, weather forecasts, agronomic prescriptions, pesticide-label instructions, regulatory determinations, tournament-rota decisions, insurance underwriting / claims-adjudication, governing-body certifications, legal admissions or other professional advice.

6.3. The App is not, and shall not be relied on as:

▪ a safety system, lightning-warning system, weather-warning system, severe-weather siren, evacuation system, emergency-response service or any other primary or sole safety warning for personnel, members, players or property (see Schedule A, clause A6);

▪ an agronomy planning tool, soil-science laboratory, plant-protection-product prescriber, fertiliser dispenser, irrigation controller or pest-management authority;

▪ a CMMS (computerised maintenance management system), club management system, tee-time booking platform, marketplace, finance system, payroll or accounting system;

▪ a governing-body certifier (R&A, USGA, PGA TOUR, PGA of America, DP World Tour, LPGA, Augusta National, LET or any other tour, federation, association, championship body or rota authority);

▪ an Audubon, GEO, ISO 14001 or other environmental-certification authority — the App can support certification record-keeping but does not certify;

▪ a vector-control or pest-control licensing authority — pesticide / biocide / plant-protection-product authorisation, classification and use rules are not set by the App;

▪ an insurer, broker, claims adjuster or claims-decision authority — it does not bind any insurer, prescribe coverage, set premiums, accept or deny claims, or warrant the outcome of any claim;

▪ a substitute for any regulated record-keeping (including national pesticide-use registers, biocidal-product use registers, water-abstraction records, employer health-and-safety records or any statutory record);

▪ an automated decision-making system within the meaning of Article 22 GDPR — see section 13.

6.4. Best-effort availability. The Services are provided on a best-effort basis. Where Schedule A or an Order Form sets a specific service-level commitment, that commitment governs and the corresponding remedies (typically service credits) are your exclusive remedy for unavailability, save for liability that cannot be excluded under mandatory law.

Accounts and Security

Authentication, credentials and account security.

7.1. Account creation. You must provide accurate and current information when creating an account. You are responsible for keeping your account information up to date.

7.2. Credentials. You are responsible for safeguarding your device (iPhone, iPad and Apple Watch where applicable), your Apple ID, your email account and any password you set within the App. We will not be liable for any loss arising from your failure to keep credentials secure, save where such loss results from our gross negligence or wilful misconduct, or where mandatory law provides otherwise.

7.3. Biometric gates. High-consequence operations (for example, finalising a Tournament-Ready Assurance Pack, exporting an Insurance / Liability Incident Pack, releasing an Environmental Compliance Pack, accessing the audit log) can be gated by Face ID / Touch ID via the iOS LocalAuthentication framework. The Course Operator controls which operations require biometric reauthentication.

7.4. Suspected unauthorised access. If you believe your account, device, App Clip session or share link has been compromised, contact us at support+greenkeeper@mlconsulting.lt without undue delay.

7.5. One account per authorised user. Unless we agree otherwise in writing or Schedule A expressly permits, each authorised user holds one account per Workspace. Accounts are personal and not transferable.

7.6. Third-party authentication services. Where the App relies on Apple or other third-party services for authentication or storage, your access depends on those services and your settings. We are not responsible for third-party outages or restrictions outside our control.

Your Data and Permitted Use by Us

You own your data. We use it only to operate the Services.

8.1. Ownership. As between the parties, the Course Operator retains ownership of all Customer Data submitted to or generated through the App, App Clip surface or share links.

8.2. Limited operational licence. You grant ML Consulting a worldwide, royalty-free, non-exclusive, non-transferable licence (with a sub-licence to our hosting and infrastructure providers, including our EU-hosted backend and Apple Inc. for App Store, APNs, ActivityKit and platform services, strictly to provide the Services) to host, copy, transmit, display and process Customer Data solely to operate, secure, support and improve the Services and to comply with applicable law.

8.3. No sale; no AI training. We do not sell Customer Data. We do not use Customer Data for third-party advertising. We do not use Customer Data to train any third-party machine-learning model, except where you have given valid prior consent for a specific feature that is clearly described in the App and Schedule A.

8.4. On-device storage, offline-first and backups. The App is offline-first: course-condition captures, photographs, voice memos, GPS pin-drops, frost / lightning / storm event logs and Apple Watch interactions are captured on-device and synced when connectivity returns. If you delete the App, reset your device or fail to maintain a backup before sync, that data may be lost. You are responsible for maintaining exports and backups that matter to you, using the in-App export controls.

8.5. Accuracy and provenance of inputs. You are responsible for the accuracy, lawfulness and provenance of data you input, import or upload, including course / hole / green / fairway / bunker identifiers, treatment product names and doses, batch / lot numbers, photographs, voice memos, GPS pin-drops and any data you copy from third-party sources. Schedule A imposes specific accuracy, attribution and lawful-basis warranties for pesticide / treatment data, environmental compliance data and worker data captured in the App.

Privacy and Data Protection

GDPR-aligned. Two roles — controller and processor. EU data residency. See the Privacy Policy.

9.1. Privacy Policy. Our processing of personal data is described in the Privacy Policy, which is incorporated into this Agreement by reference for the purpose of describing data processing.

9.2. Two roles. Depending on the data category:

(a) in respect of Account Data, Telemetry, Communications and Billing Data, ML Consulting acts as data controller under the GDPR. The Privacy Policy describes that processing.

(b) in respect of Customer Data within Workspaces (including superintendent / crew personal data, App Clip casual-worker data, member-complaint subject data, member / player names in incident records, share-link recipient data and biometric-gated audit-log entries — see Schedule A, clause A4), the Course Operator is the data controller and ML Consulting is the data processor under a Master Data Processing Agreement (“Master DPA”).

9.3. Apple’s role. Apple acts independently for App Store transactions, Apple ID services, Sign in with Apple, APNs push notifications, WeatherKit and any iCloud / CloudKit storage. Apple’s processing is governed by Apple’s Privacy Policy, not by this Agreement or our Privacy Policy.

9.4. Your rights. Subject to applicable law, you may exercise rights of access, rectification, erasure, restriction, portability and objection, and withdraw consent where processing is based on consent. The Privacy Policy explains how. Workspace-controlled requests (for worker, crew, member or third-party data within a Workspace) should generally be directed to the relevant Course Operator first.

9.5. Permissions. The App may request access to camera and microphone (for course-condition / treatment / incident capture), location (When In Use for GPS-stamping; Always for course-zone geofencing where enabled by the Course Operator), photos (optional, for attaching prior media), calendar (optional, EventKit follow-ups), notifications (only when you enable push preferences in Settings), HealthKit (only for lightning-strike haptic alerts on Apple Watch, where enabled) and Bluetooth (only where required for ranger / radio integration). You can manage permissions in iOS settings. Certain features may not work if permissions are refused or withdrawn.

9.6. Data Protection Officer. ML Consulting is not currently required to designate a DPO under Article 37 GDPR. Privacy enquiries may be sent to support+greenkeeper@mlconsulting.lt.

9.7. Lithuanian supervisory authority. Our lead supervisory authority is the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, VDAI), L. Sapiegos g. 17, LT-10312 Vilnius, vdai.lrv.lt.

Subscriptions, Billing and App Store Rules

Greenkeeper Evidence Field is sold exclusively via the Direct Channel — no App Store auto-renewable subscriptions are offered by default.

10.1. Plans. Greenkeeper Evidence Field is sold as a B2B subscription under an Order Form. The full Plan structure is set out in Schedule A, clause A11. Plan features, limits, prices, currencies and renewal periods are set out in the Order Form. No App Store auto-renewable Subscription is offered by default; clauses 10.2–10.7 apply only if and when ML Consulting separately offers an App Store paywall sheet for a specific feature.

10.2. Apple as merchant of record (where used). Any App Store Subscription, if ever offered, would be sold by Apple via your Apple ID using StoreKit. Your contract for that purchase would be concluded between you and Apple at the moment you confirm in the App Store sheet. ML Consulting sets the price and product configuration; Apple is the merchant of record.

10.3. Auto-renewable subscriptions — Apple-required disclosures (where used). Where an App Store auto-renewable Subscription is offered, it is governed by the following terms, which are also displayed in the App Store paywall sheet before purchase:

▪ title and length of the subscription (presented in the paywall sheet);

▪ price per period (presented in the paywall sheet, including local currency and applicable taxes);

▪ any free trial or introductory offer (where offered, the duration and conversion mechanics are presented in the paywall sheet; any unused portion of a free trial is forfeited when a Subscription is purchased, where applicable law permits);

▪ auto-renewal — payment is charged to your Apple ID account at confirmation of purchase. The Subscription automatically renews for an identical period at the then-current price, unless you cancel auto-renewal at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period;

▪ how to manage and cancel — you can manage your Subscriptions and turn off auto-renewal in your Apple ID account settings (Settings → [your Apple ID] → Subscriptions) on your device after purchase;

▪ links to the Privacy Policy and to this Agreement appear in the paywall sheet and in the App’s Settings → Legal (or equivalent).

10.4. Local price, currency and tax. For any App Store purchases, actual prices, local taxes, currency, renewal period and available offers are controlled by the App Store at the time of purchase and may vary by country. Where there is any inconsistency, the App Store paywall sheet at the moment of confirmation controls the App Store transaction.

10.5. Cancellation, deletion and continued access. You may cancel App Store auto-renewal at any time as described in clause 10.3. Cancellation takes effect at the end of the current paid period; you retain access until then. Deleting the App or your account does not cancel an active App Store Subscription — you must cancel separately in your Apple ID settings.

10.6. Refunds. Refunds for App Store purchases are governed by Apple’s policies and may be requested at reportaproblem.apple.com. We cannot directly refund App Store purchases unless Apple provides a mechanism for us to do so.

10.7. Price changes. Price changes for active App Store subscriptions are handled through Apple’s App Store process and, where required by law or by Apple’s policies, are subject to your consent. We will notify you of material changes at least thirty (30) days in advance where the law requires it.

Direct Billing for the App

Order Form path — the exclusive billing channel for Greenkeeper Evidence Field.

11.1. Direct Channel as exclusive path. Greenkeeper Evidence Field is sold exclusively via the Direct Channel for all tiers. The Course Operator subscribes under a written or electronic Order Form with ML Consulting; payment never flows through Apple’s In-App Purchase system, in accordance with Apple’s App Store Review Guidelines for B2B and reader-app categories.

11.2. Order Form mechanics. The Order Form sets out the Plan, term, fees, currency, user / course / season / property limits, any onboarding or professional services, any add-ons and any service-level commitment. Subscription Fees are stated exclusive of value-added tax or equivalent indirect taxes, which are payable in addition where applicable. Currency is EUR unless otherwise stated.

11.3. Payment terms. Direct-Channel invoices are payable as set out in the Order Form (typically thirty (30) days net). Late-payment interest accrues at the statutory rate. If an undisputed invoice is unpaid when due, ML Consulting may, on at least seven (7) days’ written notice, suspend access until payment is received. Suspension does not relieve the Course Operator of payment obligations.

11.4. Renewal. Direct-Channel Plans renew at the end of the Subscription Term in accordance with the Order Form (typically automatic renewal unless the Course Operator gives written notice of non-renewal at least thirty (30) days before the end of the current Term).

11.5. Apple App Store policies preserved. Direct Channel arrangements do not circumvent Apple’s policies. Where Apple requires that a particular paid feature be sold via App Store IAP, ML Consulting will route that feature through StoreKit; the Direct Channel applies only to features that may lawfully be sold outside the App Store under Apple’s policies.

Acceptable Use

What you must not do with the App.

You must not, and must not permit any third party to:

12.1. Universal prohibitions.

▪ use the App for any unlawful purpose or in any way that infringes the rights of any third party;

▪ use the App to provide a paid service to third parties (for example, public marketplace, agronomy consulting, pesticide-prescribing service, insurance broking, debt-collection) without our prior written agreement and the agreement of Schedule A;

▪ fabricate, alter or backdate course-condition records, frost / lightning / storm event logs, treatment / pesticide application records, member-complaint records, incident records, Apple Pencil annotations, GPS pin-drops, WeatherKit snapshots, Course Quality Scores, Superintendent Reliability Scores or audit-log entries, or attempt to remove or modify watermarks or the audit-trail block on any Pack;

▪ forge, replay, share with unauthorised parties or otherwise abuse a share link or biometric verification;

▪ import content that infringes third-party intellectual property, privacy, publicity, confidentiality or database rights, or that you do not have a lawful basis to import;

▪ circumvent any Plan limit, paywall, role check, rate limit, audit log, biometric gate or other technical protection;

▪ scrape, bulk-extract, reproduce or commercialise the App’s interface, datasets, course-quality data, superintendent-reliability data or derived outputs outside personal or licensed use;

▪ interfere with the integrity, performance or security of the Services, attempt unauthorised access to data of other users, or transmit malicious code;

▪ use the App to make material decisions affecting individuals (for example, dismissal of a superintendent or crew member, withholding of pay, disciplinary action) in reliance solely on App output without meaningful human review and an independent assessment.

12.2. App-specific additions. Schedule A (clauses A4, A5, A6, A7, A8 and A10) adds App-specific acceptable-use rules, including pesticide-record integrity, lightning / safety-alert reliance prohibitions, defence-pack discipline, Superintendent Reliability Score discipline and prohibitions against covert worker surveillance.

AI / ML Features and Probabilistic Outputs

Optional, opt-in (paid add-on), on-device + backend, always reviewable, no third-party model training on your data.

13.1. Where the App offers AI features. The App may include optional AI-assisted helpers (for example, on-device CoreML turf-disease classification (dollar spot, brown patch, Pythium, anthracnose), pest detection (chinch bug, grub damage), divot classification, voice-memo transcription; and backend Claude-class language-model narrative drafts for Defence Packs, Tournament-Ready Assurance Packs, Environmental Compliance Packs and Climate Event Defence Packs). Where present, those features are off by default and are activated only by an explicit configuration choice by an admin of the Course Operator, typically through a paid add-on.

13.2. Always reviewable; never autonomous. AI output is assistive only. Course-condition records, treatment records, member-complaint records, incident records and Pack exports require explicit human confirmation before persistence or sending. Raw input (audio, photos, free-text, original CoreML inputs) is always retained alongside any AI-structured output, so you can audit and override. Schedule A (clause A9) sets specific safety rules for AI helpers in Greenkeeper Evidence Field.

13.3. No solely-automated decisions with legal or significant effects. ML Consulting does not subject you to decisions producing legal or similarly significant effects based solely on automated processing within the meaning of Article 22 GDPR.

13.4. Estimates only. AI output is a probabilistic suggestion. It is not safety, weather-warning, agronomic, pesticide, regulatory, environmental, insurance, tournament-rota or other professional advice. AI-drafted Pack narratives carry a “Draft — review before submitting” watermark until a Course Operator administrator explicitly finalises.

Intellectual Property

Who owns what.

14.1. Our IP. The App, the App Clip surface, the watchOS companion, the share-link surfaces, the Services, the underlying code, the design system, the workflow logic, deterministic engines (including the Frost Cycle engine, the Lightning Alert pipeline, the Treatment Re-Entry Interval timer, the Course Quality Score and the Superintendent Reliability Score computations), the export templates (including the Member Complaint Defence Pack, Tournament-Ready Assurance Pack, Insurance / Liability Incident Pack, Environmental Compliance Pack, Climate Event Defence Pack, Multi-Year Course History Pack and Multi-Property Group Report), the on-device CoreML models, the Greenkeeper Evidence Field and ML Consulting word and figurative marks, the documentation and all related creative materials are the exclusive property of ML Consulting and its licensors, protected by copyright, database, trade-mark and other intellectual-property laws.

14.2. Your IP. As between the parties, you retain all rights in Customer Data and any branding you upload (for example, a club crest on a Tournament-Ready Assurance Pack). The operational licence in clause 8.2 applies.

14.3. Personal use of outputs. You may use outputs generated for your own operational, management, board-handoff, member-handoff, tournament-reviewer-handoff, insurer-handoff, regulator-handoff and recordkeeping purposes within the licensed scope of the App. You may not reproduce, publish, sell, licence, benchmark, train models on or commercially exploit App outputs (including Course Quality Score data, Superintendent Reliability Score data and the CoreML turf-disease classifier output) except as expressly allowed by this Agreement, Schedule A or our written agreement.

14.4. Feedback. If you send us suggestions or feedback, ML Consulting is granted a perpetual, irrevocable, worldwide, royalty-free, sub-licensable licence to use, modify and incorporate them into the Services, without obligation to you. We will not identify you as the source unless you ask us to.

14.5. Third-party trademarks — governing bodies and certifications. References in the App to governing bodies, championships, tours or certifications (including, where applicable, R&A, USGA, PGA TOUR, PGA of America, DP World Tour, LPGA, LET, Augusta National, Open Championship, Ryder Cup, Solheim Cup, Audubon Cooperative Sanctuary Program for Golf, GEO Certified, ISO 14001 and others) are descriptive only and identify the format that the App is capable of supporting or the certification regime that the Course Operator participates in. Such references do not imply sponsorship, endorsement, affiliation, partnership, certification or approval by any of those bodies. Course names, venue names, championship names, tournament names, member names, broker names, insurer names and similar references appearing in Customer Data may be the trademarks or other protected designations of their respective owners.

Updates, Availability and Support

Best-effort availability; we may evolve the App.

15.1. Updates. We may release updates, fixes, security patches, new features or modifications. Some updates may be required for security, compatibility, App Store compliance or continued operation. Where a modification materially and adversely affects the App in respect of a paid Subscription mid-term, we will give reasonable advance notice and (subject to mandatory law) the right to terminate the affected Subscription Term and receive a pro-rata refund of pre-paid Subscription Fees attributable to the unused portion.

15.2. Availability. We aim to support the Services with reasonable care, but we do not promise uninterrupted availability, permanent compatibility with every iOS / iPadOS / watchOS version or device, or indefinite availability of any specific feature. WeatherKit and other Apple platform services on which the Services rely may be unavailable in some regions or at some times. Where an Order Form sets a specific service-level commitment, that commitment governs (clause 6.4).

15.3. Support. Support requests may be sent to support+greenkeeper@mlconsulting.lt. We may prioritise issues affecting security, access, purchases, data export, data deletion and active tournament / storm-event captures.

15.4. Beta features. Features marked “beta”, “preview” or similar are provided “as is”, may be discontinued and may carry additional terms presented at the point of access.

Suspension and Termination

How and when access can end.

16.1. Termination by you. You may stop using the App at any time. You may delete your account or local data through in-App controls where available. Deleting the App or your account does not automatically cancel an active Subscription (clause 11.4).

16.2. Suspension and termination by us. We may suspend or terminate access to the App, immediately and without refund (subject to mandatory law), where:

▪ you materially breach this Agreement or Schedule A (including the Acceptable Use rules in section 12 and Schedule A clauses A4, A5, A6, A7, A8 and A10);

▪ we are required to do so by law, court order or competent authority;

▪ we have reasonable grounds to believe an account is being used to harm us, other users or third parties (for example, fraudulent purchases, security attacks, fabrication of course-condition / treatment / incident records, forging or replaying share links, manipulating Superintendent Reliability Scores, or scraping);

▪ non-payment of an undisputed Direct-Channel invoice continues for more than seven (7) days after notice (clause 11.3).

16.3. Notice and cure. Where the alleged breach is capable of being remedied and where it is reasonable in the circumstances, we will give you notice and a reasonable opportunity to remedy before suspending or terminating.

16.4. Effect of termination. On termination, the licence in section 5 ends. Your data is treated in accordance with the data-export / retention provisions in Schedule A. Provisions intended to survive termination (including sections 8, 13, 14, 16, 17, 18, 19, 20, 21, 24 and 25, and Schedule A clauses A4, A5, A6, A7, A8, A9, A10 and A11) survive.

Consumer Rights

Mandatory protections preserved where applicable. Greenkeeper Evidence Field is offered to Business Users only (clause 3.3).

17.1. Mandatory rights preserved. If any provision of this Agreement is interpreted as excluding a right that cannot lawfully be limited, excluded or modified under applicable consumer-protection law, that provision is read down to the minimum extent necessary to preserve that right.

17.2. Withdrawal and conformity (Directives 2011/83/EU and 2019/770). Statutory rights of withdrawal (where applicable), digital-content conformity, remedies for defective digital content and protection against unfair contract terms apply where mandatory law grants them.

17.3. Apple as merchant of record. Because any App Store Subscriptions would be purchased from Apple as merchant of record, cancellation and refund requests for those tiers should normally be made through Apple. We will cooperate reasonably where a legal issue requires our involvement.

17.4. EU Online Dispute Resolution. Consumers resident in the EU may lodge a complaint via the European Commission’s Online Dispute Resolution platform: ec.europa.eu/consumers/odr. Lithuanian Consumers may also contact the Valstybinė vartotojų teisių apsaugos tarnyba (Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt).

Disclaimers

What we do not warrant — to the maximum extent permitted by law.

18.1. As-is. Subject to mandatory consumer protection (section 17) and to any express service-level commitment in an Order Form, the Services are provided “as is” and “as available” to the maximum extent permitted by applicable law. We expressly disclaim all implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment and non-infringement.

18.2. Specifically and without limitation, we do not warrant that:

▪ the Services will be uninterrupted, timely, secure or error-free;

▪ all defects will be corrected;

▪ any output (including course-condition captures, frost / lightning / storm / heat alerts, treatment timers, AI turf-disease or pest classifications, voice-memo transcripts, Course Quality Scores, Superintendent Reliability Scores, WeatherKit snapshots, AI-drafted narratives, Member Complaint Defence Packs, Tournament-Ready Assurance Packs, Insurance / Liability Incident Packs, Environmental Compliance Packs, Climate Event Defence Packs, Multi-Year Course History Packs, Multi-Property Group Reports and similar) will be accurate, complete, reliable, timely, admissible, persuasive, sufficient or accepted in any forum (including by any member, player, board, tournament reviewer, rota authority, governing body, certifier, insurer, broker, regulator, court, arbitrator or counterparty);

▪ use of the App will prevent any member complaint, tournament-rota loss, liability claim, slip-and-fall, divot injury, lightning injury, storm damage, frost damage, heat damage, drought damage, regulatory finding, certification suspension or other commercial loss, or that it will result in any specific operational, commercial, sporting, environmental or safety outcome;

▪ WeatherKit, CoreLocation, AVFoundation, PencilKit, Speech, on-device CoreML models, APNs push, ActivityKit Live Activities, ClockKit (watchOS), HealthKit haptic alerts, Apple App Store, Sign in with Apple, email, AI text APIs, payment processor or PDF rendering will be available at any specific time or accurate at any specific moment.

18.3. Not professional or safety advice. The App does not provide safety, lightning-protection, weather-warning, agronomic, plant-protection-product, pesticide-label, environmental, regulatory, financial, accounting, tax, insurance, broker, governing-body or legal advice. Schedule A sets out the App-specific disclaimers that apply to Greenkeeper Evidence Field.

Limitation of Liability

What may, and may not, be recovered. Read together with Schedule A, clause A11.

19.1. Mandatory carve-outs. Nothing in this Agreement excludes or limits liability for:

(a) death or personal injury caused by negligence;

(b) fraud or fraudulent misrepresentation;

(d) breach by ML Consulting of the Master DPA insofar as such breach gives rise to liability that cannot be limited under Article 82 GDPR; or

(e) any other liability that cannot be excluded or limited under mandatory applicable law (including Lithuanian Civil Code, Articles 6.252 and 6.253; Directive (EU) 2019/770; Directive 2011/83/EU as transposed into Lithuanian law).

19.2. Indirect loss excluded. Subject to clause 19.1, neither party is liable to the other for indirect, consequential, special, incidental, punitive or exemplary loss; loss of profits; loss of revenue; loss of goodwill; loss of data caused by your failure to back up; loss of anticipated savings; loss of opportunity; loss of contract; loss of tournament rota, broker pipeline, insurer relationship, certification or championship hosting status; loss of member dues, green fees or ancillary revenue; or business interruption — however arising.

19.3. Floor cap. Subject to clause 19.1 and to the App-specific cap in Schedule A, clause A11.3, our aggregate liability for any and all claims arising out of or relating to this Agreement is limited to the total Subscription Fees paid by you under this Agreement in the twelve-month period preceding the event giving rise to the claim. Where Schedule A specifies a higher cap, the App-specific cap prevails.

19.4. App-specific carve-outs. Schedule A (clause A11.4) adds App-specific carve-outs reflecting the safety, environmental, tournament-rota, insurance, certification and member-relations exposure profile of Greenkeeper Evidence Field.

19.5. Allocation of risk. The allocation of risk in this section reflects the Subscription Fees and is an essential basis for ML Consulting’s willingness to make the Services available.

Indemnity for Business Users

Reciprocal indemnities applicable to all use of Greenkeeper Evidence Field, which is a B2B App.

20.1. Indemnity by the Business User. The Course Operator shall defend, indemnify and hold harmless ML Consulting and its officers, directors, employees and agents from and against any third-party claim, demand, damage, liability, loss or expense (including reasonable legal fees) arising out of or related to:

▪ the Course Operator’s (or any of its authorised users’) breach of this Agreement, Schedule A or applicable law;

▪ Customer Data, including any claim that Customer Data infringes a third party’s intellectual property, privacy, publicity or other rights, or that the Course Operator failed to provide a required notice or obtain a required consent (including superintendent, crew and App Clip casual-worker notices under Schedule A, clause A4, and notices to members, players, regulators, governing bodies, insurers and external viewers who receive share links);

▪ the Course Operator’s use or external sharing of any output of the App (including any safety, lightning, storm, agronomic, environmental, pesticide, insurance, defamation, competition-law, unfair-commercial-practices, anti-discrimination, anti-retaliation or labour-relations claim arising from the use, sharing or publication of Member Complaint Defence Packs, Tournament-Ready Assurance Packs, Insurance / Liability Incident Packs, Environmental Compliance Packs, Climate Event Defence Packs, Course Quality Scores, Superintendent Reliability Scores or Multi-Property Group Reports);

▪ the Course Operator’s relationship with its authorised users, superintendents, crew, App Clip casual workers, members, players, brokers, insurers, governing bodies, regulators, certifiers or other counterparties, including any fee dispute, grievance, complaint, certification outcome, tournament-rota decision, contract renewal or audit finding.

20.2. Indemnity by ML Consulting (IP). ML Consulting shall defend the Course Operator against any third-party claim alleging that the App, as supplied by ML Consulting and used in accordance with this Agreement, infringes that third party’s intellectual property rights, and shall pay damages and reasonable legal fees finally awarded against the Course Operator. This indemnity does not apply to claims arising from Customer Data, modifications not made by ML Consulting, combinations with materials not provided by ML Consulting where the claim would not have arisen but for the combination, or use of the App after ML Consulting has provided modified or non-infringing functionality and informed the Course Operator.

20.3. Conditions. Each indemnity is conditional on the indemnified party (i) giving prompt written notice of the claim, (ii) granting the indemnifying party sole control of the defence and settlement (provided that no settlement may impose any non-indemnifiable obligation on the indemnified party without its written consent), and (iii) providing reasonable assistance at the indemnifying party’s expense.

Governing Law and Disputes

Lithuanian law. EU consumer protections preserved.

21.1. Governing law. This Agreement is governed by the laws of the Republic of Lithuania, excluding its conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

21.2. Consumer protection carve-out. If any individual ever uses the App as a Consumer notwithstanding clause 3.3, that Consumer also benefits from the mandatory consumer-protection rules of their country of habitual residence (Article 6 of Regulation (EC) 593/2008 — Rome I); nothing in this section deprives that person of that protection.

21.3. Jurisdiction (Business Users). For disputes between us and a Business User, the courts of Vilnius, Republic of Lithuania, have exclusive jurisdiction. The parties may agree in an Order Form to refer disputes to confidential arbitration under the rules of the Republic of Lithuania, seated in Vilnius, in Lithuanian; where so agreed, that arbitration is the exclusive forum subject to the carve-outs for injunctive relief and IP disputes.

21.4. Jurisdiction (Consumers). For disputes with Consumers, jurisdiction is determined under Articles 17–19 of Regulation (EU) 1215/2012 (Brussels I bis); a Consumer may bring proceedings in the courts of their country of habitual residence or in the Lithuanian courts; we may bring proceedings only in the courts of the Consumer’s country of habitual residence.

Changes to this Agreement

How updates take effect, and what we tell you.

22.1. Routine updates. We may update this Agreement, Schedule A and the Privacy Policy from time to time, for example to reflect new features, regulatory change or operational change.

22.2. Material changes. Where a change is material and adverse to you, we will give reasonable advance notice (at least thirty (30) days unless a shorter period is required by law) by in-App notice and, where we have your email address, by email. If you do not agree, you may terminate the affected Subscription without penalty before the change takes effect, with a pro-rata refund of pre-paid Subscription Fees attributable to the unused portion.

22.3. Non-material changes (typographical fixes, clarifications, contact details, sub-processor list updates) take effect on posting.

22.4. App-specific updates. Schedule A may be amended independently of these Master Terms. A material adverse change to Schedule A triggers the same notice and termination rights as a change to these Master Terms.

22.5. Versioning. Each version of this Agreement and Schedule A is dated and archived. The version in force at the time of the relevant use governs that use.

General

Severability, assignment, force majeure, notices, language.

23.1. Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision is replaced by a valid provision that most closely reflects the parties’ intent, consistent with mandatory law.

23.2. Assignment. You may not assign or transfer this Agreement or your account without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, reorganisation, sale of assets or by operation of law, provided the assignee assumes the obligations and your statutory rights are preserved.

23.3. Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control (war, civil unrest, natural disaster, lightning, storm, hurricane, flood, drought, wildfire, pandemic, governmental action, internet or major third-party-platform failure including the Apple App Store and Apple platform services such as WeatherKit and APNs), provided notice is given and reasonable mitigation is attempted.

23.4. No waiver. Failure or delay in enforcing any right does not waive that right. A waiver is effective only in writing and signed by us.

23.5. Entire agreement. This Agreement (with Schedule A, the Apple-Required Terms in section 24, the Privacy Policy and any signed Order Form) constitutes the entire agreement between you and ML Consulting in respect of the App and supersedes all prior or contemporaneous communications, save for any pre-contractual statements that cannot be excluded under mandatory law.

23.6. Notices. Notices to ML Consulting must be sent to support+greenkeeper@mlconsulting.lt and, where required by law, by registered post to our registered address. Notices to you are sent in-App, by email to the address associated with your account, or by postal mail where reasonably required.

23.7. Language. This Agreement is concluded in English. Translations may be provided for convenience; in case of discrepancy, the English version prevails, save where mandatory consumer law of your country of habitual residence requires otherwise.

23.8. Headings. Headings are for convenience only and do not affect interpretation.

23.9. No agency. Nothing in this Agreement creates any agency, partnership, joint venture or employment relationship between us, and nothing in the App or its outputs creates any agency, employment, service, insurance, agronomy, governing-body, certifier or tournament-rota contract between any users.

Apple-Required Terms

Apple’s standard licensee provisions, applicable because the App is a Licensed Application distributed via the Apple App Store.

The following provisions apply because the App is a “Licensed Application” distributed via the Apple App Store. Apple Inc. and its subsidiaries are third-party beneficiaries of this section and may enforce its terms against you.

24.1. Acknowledgement. This Agreement is concluded between you and ML Consulting only, and not with Apple. ML Consulting, not Apple, is solely responsible for the App and the content thereof.

24.2. Scope of Licence. The licence granted in section 5 is limited to a non-transferable licence to use the App on any Apple-branded products that you own or control (including Apple Watch where compatible) and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

24.3. Maintenance and Support. ML Consulting is solely responsible for providing any maintenance and support services with respect to the App, as specified in this Agreement or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

24.4. Warranty. ML Consulting is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be ML Consulting’s sole responsibility.

24.5. Product Claims. ML Consulting, not Apple, is responsible for addressing any claims of you or any third party relating to the App or your possession and/or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation, including in connection with the App’s use of HealthKit and HomeKit (where applicable).

24.6. Intellectual Property Rights. In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, ML Consulting, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual-property-infringement claim.

24.7. Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist-supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

24.8. Developer Name and Address. ML Consulting MB, legal entity code 306991112, email support+greenkeeper@mlconsulting.lt, is the licensor and the contact point for any user complaint, query or claim with respect to the App.

24.9. Third-Party Terms of Agreement. You must comply with applicable third-party terms of agreement when using the App.

24.10. Third-Party Beneficiary. You and ML Consulting acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Master Terms (and Schedule A which incorporates them), and that, upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.

Precedence — Schedules and Order Forms

How conflicts between the Master Terms, Schedule A and an Order Form are resolved.

25.1. Order of precedence. In case of conflict between documents forming this Agreement, the order of precedence is:

(i) the Apple-Required Terms in section 24 (in respect of Apple’s role and Apple-required clauses);

(ii) the relevant Order Form (in respect of commercial terms specifically agreed between ML Consulting and the Course Operator for the relevant Subscription Term);

(iii) Schedule A (in respect of Greenkeeper Evidence Field-specific provisions); and

(iv) these Master Terms.

25.2. Schedule A applies only to Greenkeeper Evidence Field. A reference in Schedule A to a particular regulatory regime, evidentiary standard, data warranty or liability cap applies only in respect of Greenkeeper Evidence Field. Cross-App contagion is excluded.

25.3. No silent override. Schedule A modifies these Master Terms only where it expressly says so. Where Schedule A is silent on a matter addressed in these Master Terms, the Master Terms apply unmodified.

PART II

Schedule A — Greenkeeper Evidence Field

HOW THIS SCHEDULE IS READ

This Schedule supplements the Master Terms in respect of Greenkeeper Evidence Field only. Where this Schedule expressly modifies a provision of the Master Terms, this Schedule prevails for Greenkeeper Evidence Field and that App only. Where this Schedule is silent, the Master Terms apply unmodified.

VERSION

1.0

EFFECTIVE

2026-06-01

APP

Greenkeeper Evidence Field — course-condition assurance, tournament-defence and liability-evidence OS (iOS, iPadOS, watchOS) + App Clip

USER PROFILE

Business User (B2B) — premium members’ clubs, tournament venues, resort and multi-property operators

BILLING CHANNEL

Direct Channel (Order Form) for all tiers

READ WITH

Master Terms (Part I) v1.0

App-Specific Definitions

Terms additional to section 4 of the Master Terms.

“Course” — A golf course managed in a Workspace, with its associated holes, greens, fairways, bunkers, hazards, irrigation zones, equipment sheds and other course-zone geofences.

“Course Zone” — A geofenced sub-area of a Course (for example, a green, a fairway, a bunker, an irrigation zone) used to auto-attach captures and to scope worker access.

“Course Capture” — A structured field record of an observation at a Course Zone, capturing photos, Apple Pencil annotations, GPS, timestamp, optional voice memo, optional WeatherKit Snapshot and optional CoreML classification.

“Treatment Record” — A record of a plant-protection-product, biocide, fertiliser, wetting-agent or other husbandry treatment applied to a Course Zone, including product, dose, method, applied date, applicator, mandatory re-entry interval and optional WeatherKit Snapshot at application.

“Frost Cycle Record” — A record of a frost delay or closure with start, end, affected Course Zones, decision-maker identity, published frost protocol reference and WeatherKit Snapshot.

“Lightning Event Record” — A record of a lightning-related suspension or evacuation with start, end, affected Course Zones, decision-maker identity and WeatherKit / external-source attestation. Lightning Event Records are operational evidence; they do not constitute a safety warning (clause A6).

“Climate Event Record” — A record of a storm, hail, flood, drought, heat, smoke or other climate event, with affected Course Zones, evidence captures and WeatherKit Snapshot.

“Member Complaint Record” — A structured record of a member or player complaint, including the underlying decision (for example, a frost closure), the supporting Course Captures and Frost / Lightning / Climate Event Records.

“Incident Record” — A structured record of an on-course incident (slip, fall, divot injury, equipment incident) with location, time, witnesses, Course Captures and Course Operator response actions.

“Course Quality Score” — A workspace-internal score derived from Course Captures, Treatment Records and tournament-prep checklist completion.

“Superintendent Reliability Score” — A workspace-internal score derived from a superintendent’s saved Course Captures, Treatment Records, complaint defences and incident records.

“Defence Pack” — A watermarked PDF generated by Greenkeeper Evidence Field that combines saved records for a defined scope, including Member Complaint Defence Pack, Tournament-Ready Assurance Pack, Insurance / Liability Incident Pack, Environmental Compliance Pack, Climate Event Defence Pack, Multi-Year Course History Pack and Multi-Property Group Report.

“WeatherKit Snapshot” — A time-stamped record of microclimate or weather values sourced from Apple’s WeatherKit service at the moment of capture and attached to a Course Capture, Treatment Record, Frost / Lightning / Climate Event Record or Pack for attestation purposes.

“Apple Watch Surface” — The watchOS companion that hosts time-critical interactions including lightning alerts, frost-cycle timers, treatment re-entry interval timers, course-closure Live Activities and quick task-complete confirmations.

“App Clip Session” — A short-lived authenticated session for a casual or seasonal crew member who scans a Course-Zone QR code; the App Clip provides scoped access to assigned Course Zones for the visit only and does not require the casual worker to install the full App.

“External Viewer Share Link” — A signed, time-limited link generated by the App that delivers a scoped, read-only subset of Customer Data via a browser to a member, regulator, governing body, insurer, tournament reviewer or other third party.

Description of Greenkeeper Evidence Field

Operational evidence and rigour — not safety, agronomic, governing-body or insurance authority.

A2.1. Purpose. Greenkeeper Evidence Field is a B2B iOS / iPadOS / watchOS application that helps premium members’ clubs, tournament-hosting venues, resort golf operators and multi-property groups capture insurer-grade and board-grade operational evidence for the on-course moment: daily course-condition assurance, treatment application with re-entry interval, frost / lightning / storm / heat / drought event documentation, member-complaint defence, tournament-ready assurance, liability incident documentation, environmental and pesticide compliance record-keeping and multi-property group governance.

A2.2. Core functions. Course, Course Zone, Course Capture, Treatment Record, Frost / Lightning / Climate Event Record, Member Complaint Record, Incident Record management; 60-second proof-gated Course Capture with auto-attached GPS, timestamp, WeatherKit Snapshot and optional CoreML classification; biometric-gated Defence Pack export; Apple Watch lightning alerts, frost cycles, treatment re-entry interval timers and course-closure Live Activities; AVFoundation media capture; CoreLocation course-zone geofencing; WeatherKit microclimate snapshots; PencilKit annotation on iPad; PDFKit watermarked Pack export; APNs Time-Sensitive notifications; EventKit follow-ups; App Clip casual-worker surface; External Viewer Share Links; Course Quality and Superintendent Reliability Score computation; append-only audit log.

A2.3. What Greenkeeper Evidence Field is not. Greenkeeper Evidence Field is not, and shall not be relied on as: a safety system, lightning-warning system, weather-warning system, severe-weather siren, evacuation system or emergency-response service; an agronomy planning tool, soil-science laboratory, plant-protection-product prescriber, fertiliser or irrigation controller or pest-management authority; a CMMS, club management system, tee-time booking platform, marketplace, finance system, payroll or accounting system; a governing-body certifier (R&A, USGA, PGA TOUR, PGA of America, DP World Tour, LPGA, LET, Augusta National, Open Championship or any other tour, federation, association, championship body or rota authority); an Audubon, GEO, ISO 14001 or other environmental-certification authority; an insurer, broker, claims adjuster or loss-adjuster; or a substitute for any regulated record-keeping. Outputs (including Defence Packs) are operational records only.

A2.4. No outcome guarantee. Greenkeeper Evidence Field supports the Course Operator’s operational and evidentiary position but does not guarantee any specific outcome — including member retention, board outcome, complaint withdrawal, tournament-rota retention, championship hosting status, insurance-claim acceptance, regulatory finding, certification award, agronomic outcome, weather avoidance or safety outcome. The Course Operator is responsible for the accuracy, lawfulness and use of every record.

Course Operator Responsibilities

What the Course Operator must do before granting access and capturing records.

A3.1. Operational responsibility. The Course Operator is responsible for ensuring that use of the App is lawful in its operating jurisdictions and consistent with safety law, occupational health-and-safety law (including any country-specific lightning, severe-weather, heat-stress and emergency-evacuation rules), employment law, plant-protection-product / biocide / pesticide-use law, environmental law, water-abstraction and quality law, animal-welfare law (where applicable to wildlife management), privacy law, governing-body rules, championship-hosting agreements, club bylaws, member contracts, broker contracts, insurer policy terms and internal policies.

A3.2. Frost and lightning protocols. The Course Operator is responsible for publishing, training, drilling, communicating and enforcing its own written frost, lightning, severe-weather, heat-stress and evacuation protocols. The App can record evidence that the Course Operator’s protocol was followed; it does not set, certify or warrant the protocol.

A3.3. Treatment / pesticide accuracy. The Course Operator shall enter into the App only treatment products, doses, methods, applicators, indications, dilutions, batch / lot numbers and re-entry intervals that the Course Operator is lawfully entitled to apply under the applicable plant-protection-product, biocide, pesticide and environmental rules. ML Consulting does not verify, prescribe, approve, recommend or endorse any treatment product, dose, indication, re-entry interval or environmental application condition.

A3.4. Member / player notices. Before requesting Member Complaint Records, Incident Records or share links involving a member or player, the Course Operator is responsible for providing any privacy notice required by Articles 13–14 GDPR and for having an appropriate lawful basis under Article 6(1) GDPR.

A3.5. Authorised users and role configuration. The Course Operator is responsible for inviting authorised users (superintendent, assistant superintendent, irrigation / equipment lead, field crew, GM, Tournament Director, environmental compliance officer, external viewer) and ensuring that each authorised user sees only information appropriate to their role.

Workers, App Clips and Crew Monitoring

GDPR Article 88, App Clip casual workers, External Viewer Share Links.

A4.1. Superintendent, crew and seasonal-worker notices (Article 88 GDPR). Where the Course Operator invites a superintendent, assistant, crew member or other worker (employed, contractor or seasonal) as an authorised user, the Course Operator shall, before access:

(i) provide a privacy notice meeting Articles 13–14 GDPR and the worker-information rules of the country where the worker normally works (in particular under national rules implementing Article 88 GDPR and applicable employment, seasonal-worker, hospitality-sector and youth-work law);

(ii) where required, consult any works council, employee representative, trade union or collective-bargaining body and obtain any required co-determination or authorisation;

(iii) establish and document an appropriate lawful basis under Article 6(1) GDPR; and

(iv) use the App’s monitoring features (course-zone geofencing, GPS pin-drops, photo capture, voice memos, Superintendent Reliability Score, Apple Watch activity, audit-log entries) proportionately and only for the legitimate operational purposes described in the worker privacy notice.

A4.2. App Clip casual / seasonal crew. Where the Course Operator invites a casual or seasonal worker via the App Clip Course-Zone QR code, the Course Operator is responsible for providing, on or before the first App Clip Session, the privacy notice required by clause A4.1 (adapted to App Clip scope) and any wage, fee, contract, social-security and tax arrangement. The App Clip surface does not create any agency, employment or service relationship between ML Consulting and the casual worker or between the casual worker and any other party.

A4.3. External Viewer Share Links. Where the Course Operator issues an External Viewer Share Link to a member, player, regulator, governing body, insurer, tournament reviewer or other third party, the Course Operator shall: (i) limit the link scope to the records that recipient actually needs; (ii) set an appropriate expiry; (iii) exclude precise worker-identifying information where exposure is not necessary; and (iv) inform the recipient that the link delivers a read-only operational record and not a regulatory certification, governing-body endorsement or safety attestation.

A4.4. No covert surveillance. The Course Operator must not configure, describe or use Greenkeeper Evidence Field as a covert worker-monitoring tool. Any use involving workers must be transparent and supported by an appropriate lawful basis.

Pesticide and Treatment Records; Environmental Disclaimers

Operator-set, operator-applied, operator-responsible.

A5.1. Operator responsibility. The Course Operator is the operator of the Course and is responsible for the choice, lawfulness and application of every Treatment Record — including product authorisation under Regulation (EC) 1107/2009 (and equivalent regimes), Regulation (EU) 528/2012 on biocidal products, national pesticide / biocide registers, label conditions, doses, indications, application conditions (temperature, humidity, wind, rainfall, time-of-day), buffer zones, re-entry intervals, waste-disposal rules, integrated pest management obligations and any required reporting to a competent authority.

A5.2. App is not a prescriber. Greenkeeper Evidence Field does not prescribe, dispense, recommend, approve or endorse any treatment product, dose, indication, application condition, re-entry interval or buffer zone. Where the App displays a treatment-product template, suggested unit, suggested re-entry interval or similar value, that value is an operational default — not agronomic or plant-protection-product advice.

A5.3. Mandatory re-entry intervals are operational. The App enforces a mandatory re-entry interval at the data-model level and surfaces it via APNs Time-Sensitive notifications, ActivityKit Live Activities and Apple Watch timers. That enforcement is operational and disciplinary, not regulatory: it does not guarantee that the re-entry interval is correct under the applicable product authorisation, that the treatment was efficacious or that the underlying regulatory regime is satisfied.

A5.4. WeatherKit attestation. Where a Treatment Record is attached to a WeatherKit Snapshot, that snapshot is sourced from Apple’s WeatherKit service on a best-effort basis at the moment of capture. ML Consulting does not warrant the accuracy of any WeatherKit value and is not liable for any decision the Course Operator takes in reliance on a WeatherKit Snapshot, including treatment-condition compliance, label-range adherence or buffer-zone conformity.

A5.5. Environmental certifications. Where the Course Operator uses the App to support an Audubon Cooperative Sanctuary Program for Golf, GEO Certified, ISO 14001 or other environmental-certification regime, the App is a record-keeping tool only. ML Consulting is not affiliated with, endorsed by, certified by or audited by any such body; the Course Operator remains solely responsible for satisfying the substantive certification requirements and for the relationship with the certification body.

A5.6. No retroactive falsification. Treatment timestamps, re-entry intervals and WeatherKit Snapshots are operational records. Fabricating, altering or backdating a Treatment Record, its re-entry interval status, applicator identity or WeatherKit Snapshot is a material breach of this Agreement and may result in immediate suspension or termination under section 16 of the Master Terms.

Lightning, Storm and Safety Alerts — Not a Safety System

Apple platform services on a best-effort basis. Operator-published protocol controls.

CRITICAL SAFETY DISCLAIMER

Greenkeeper Evidence Field is NOT a safety system, lightning-warning system, weather-warning system, severe-weather siren, evacuation system or emergency-response service. Lightning, storm, frost, heat and other weather-related alerts and Apple Watch haptics are sourced from Apple’s WeatherKit service on a best-effort basis and are ADVISORY ONLY. The Course Operator is solely responsible for safety. Do NOT rely on the App, the Apple Watch surface, any APNs notification, any ActivityKit Live Activity or any HealthKit haptic as the primary or sole safety warning for personnel, members, players or property.

A6.1. Operator-published protocol controls. The Course Operator shall publish, train, drill, communicate and enforce its own written safety protocols (including lightning-suspension protocol, severe-weather protocol, evacuation protocol, heat-stress protocol, frost protocol and emergency-response protocol) in accordance with applicable national occupational health-and-safety law, member-rules-of-play, tournament-rules-of-play, governing-body guidance (for example, R&A / USGA), insurer policy conditions and any other applicable rule.

A6.2. WeatherKit is best-effort. Lightning, storm, frost, heat, drought, smoke and other weather-related alerts displayed in the App or on the Apple Watch Surface are sourced from Apple’s WeatherKit service. ML Consulting does not warrant the accuracy, completeness, timeliness, latency, geographic coverage, sensitivity or availability of any WeatherKit value, lightning-stroke detection, frost forecast, severe-weather forecast or related alert, and is not liable for any decision (including a delay or absence of suspension, evacuation or closure) made in reliance on a WeatherKit value or its absence.

A6.3. APNs / ActivityKit / HealthKit are best-effort. APNs Time-Sensitive notifications, ActivityKit Live Activities and HealthKit haptic alerts are operated by Apple on a best-effort basis. ML Consulting does not warrant that any notification, Live Activity or haptic will be delivered, displayed or perceived at any specific time, and is not liable for any decision (including a missed lightning suspension) made in reliance on the presence or absence of any such notification.

A6.4. Apple Watch is not a primary safety device. The Apple Watch Surface is a productivity companion. It is not a lightning detector, not a personal-protective-equipment item and not a substitute for redundant, independent, professionally maintained primary safety systems (for example, sirens, horns, dedicated lightning-detection sensors, manned spotter networks, broadcast tornado warnings and on-site emergency communication systems).

A6.5. Operator final responsibility. Regardless of any App display, Apple Watch haptic, notification or Live Activity, the Course Operator and its on-site responsible persons remain solely responsible for the timing and substance of any safety, suspension, evacuation, closure, return-to-play, treatment, irrigation, frost-delay or heat-protocol decision.

Defence Packs and No Regulatory / Tournament / Insurance Effect

Operational documents — not legal admissions, not governing-body certifications.

A7.1. Operational PDFs. Member Complaint Defence Packs, Tournament-Ready Assurance Packs, Insurance / Liability Incident Packs, Environmental Compliance Packs, Climate Event Defence Packs, Multi-Year Course History Packs and Multi-Property Group Reports are operational PDFs generated from saved records. They are watermarked and carry an audit-trail block.

A7.2. No regulatory or evidentiary effect. A Pack does not constitute, and shall not be relied on as: (i) a governing-body certification, championship-rota decision or tournament-readiness ruling (R&A, USGA, PGA TOUR, PGA of America, DP World Tour, LPGA, LET, Augusta National, Open Championship or any other tour, federation or association); (ii) an Audubon, GEO, ISO 14001, Sustainable Golf or other environmental certification; (iii) an insurance certificate, policy endorsement, loss-adjuster report, proof of loss or admission against interest; (iv) a court exhibit or witness statement absent independent authentication; or (v) a contract, settlement, payment authority or any legally binding document.

A7.3. No acceptance warranty. ML Consulting does not warrant that any Pack will be accepted by, or be admissible before, any member, player, board, tournament reviewer, rota authority, governing body, certifier, insurer, broker, regulator, court, arbitrator or other counterparty.

A7.4. Watermarking and audit trail. Removal, modification or obscuring of the watermark or audit-trail block on any Pack is a material breach of this Agreement and may result in immediate suspension or termination under section 16 of the Master Terms.

Course Quality and Superintendent Reliability Scores

Workspace-internal operational scoring — not public, not for solely-automated decisions.

A8.1. Workspace-internal. Course Quality Scores and Superintendent Reliability Scores are workspace-internal operational data. They are computed deterministically from saved records.

A8.2. Discipline rules. The Course Operator shall:

▪ keep Superintendent Reliability Score data confidential within the Course Operator and not expose individual scores to the scored superintendent’s peers, members, brokers, insurers, tournament reviewers or the public;

▪ not use the Superintendent Reliability Score as the sole basis for any material decision affecting a superintendent or worker (employment, contractor renewal, disciplinary action) without meaningful human review and independent assessment;

▪ not use the Course Quality Score or the Superintendent Reliability Score in a defamatory, retaliatory, discriminatory, anti-competitive, anti-union or otherwise unlawful manner;

▪ not publish a Course Quality Score, a Superintendent Reliability Score or a Multi-Property Group Report in a way that creates a substitute for an independent ranking service, an industry-rating publication or a public benchmark.

AI-Assisted Features and On-Device CoreML

Optional, opt-in (paid add-on), on-device + backend, never autonomous, raw input always retained.

A9.1. On-device CoreML. The App may include on-device CoreML helpers (turf-disease classification — dollar spot, brown patch, Pythium, anthracnose; pest detection — chinch bug, grub damage; divot classification; voice-to-text first pass). These run locally on your device and are not transmitted to any third-party AI provider. They are advisory; below a 70% confidence threshold the App surfaces a “needs review” badge and does not auto-publish a classification.

A10

Specific Prohibited Uses

In addition to section 12 of the Master Terms.

The Course Operator and its authorised users must not:

▪ rely on the App, the Apple Watch Surface, any APNs notification, any ActivityKit Live Activity or any HealthKit haptic as the primary or sole safety warning for personnel, members, players or property;

▪ represent or imply that the App, the Apple Watch Surface or any Pack is a lightning detector, severe-weather warning system, evacuation system or other safety-critical device;

▪ use the App for covert monitoring of superintendents, crew, App Clip casual workers, members or other persons, or describe the App to any worker as anything other than a course-condition assurance and evidence tool;

▪ enter false Course Capture, Treatment Record, Frost / Lightning / Climate Event Record, Member Complaint Record, Incident Record, WeatherKit, GPS or audit-log data into the App;

▪ fabricate, alter or backdate Treatment Records, re-entry interval states, Apple Pencil annotations, biometric verifications, Pack contents or audit-log entries;

▪ forge, replay, share with unauthorised parties or otherwise abuse a share link, biometric verification, App Clip Session or signed pack;

▪ use the App to present a Pack as a governing-body certification, championship-rota decision, tournament-readiness ruling, Audubon / GEO / ISO 14001 certification, insurance certificate, regulatory submission, court exhibit, settlement or contract;

▪ represent or imply that ML Consulting, the App or any Pack is endorsed, certified, approved, audited or warranted by R&A, USGA, PGA TOUR, PGA of America, DP World Tour, LPGA, LET, Augusta National, Open Championship, Ryder Cup, Solheim Cup, Audubon Cooperative Sanctuary Program for Golf, GEO Foundation, ISO, any other tour, federation, association, certifier, insurer, regulator or governing body;

▪ use the App as a substitute for any required pesticide-use register, biocide-use register, water-abstraction record, occupational health-and-safety record, employer accident-book or other regulated record-keeping;

▪ use the App as a public marketplace, course-ranking service, public-rating platform or talent agency;

▪ use Course Quality Score or Superintendent Reliability Score data to coordinate boycotts, exclusion campaigns or collective refusals to engage with named workers;

▪ remove, modify, obscure or attempt to forge the watermark or audit-trail block on any Pack;

▪ reverse-engineer the on-device CoreML turf-disease, pest or divot classifier, extract its weights, redistribute it, or train derivative models on App outputs.

A11

Plans, Billing and Liability

Direct Channel for all tiers; EUR 100,000 cap reflecting safety, certification, tournament-rota and member-relations exposure.

A11.1. Plans. Greenkeeper Evidence Field is sold under the following indicative Plan structure (EUR/year, ex-VAT, billed annually unless otherwise stated):

▪ Single Course Pro (public anchor): €6,000 — Direct Channel; premium members’ club / boutique resort / premium daily-fee course.

▪ Premium Members’ / Tournament-Hosting (strategic tier): €12,000 — Direct Channel; top-100 private club hosting a regional / national tournament.

▪ Multi-Course / Resort: €18,000 — Direct Channel; resort operator with 2–6 courses.

▪ Group Operator: ≥ €36,000 — Direct Channel; group operator with 6+ properties.

▪ Pilot (60–90 days, paid): typically €1,800–€3,000 fixed — Direct Channel.

▪ Add-ons (Environmental / Pesticide Compliance Module, AI photo classifier, Tournament-Ready Pack assembly, Multi-Year Course History): per Order Form.

▪ Onboarding & migration (one-time): per Order Form.

Actual Plan composition, limits and any service-level commitment are set out in the Order Form.

A11.2. Billing channel rule. All Greenkeeper Evidence Field tiers are billed via the Direct Channel. Payment never flows through Apple’s App Store In-App Purchase system, in accordance with Apple’s App Store Review Guidelines for B2B and reader-app categories.

LIABILITY CAP

Notwithstanding clause 19.3 of the Master Terms, ML Consulting’s aggregate liability for any and all claims arising out of or relating to this Agreement during any twelve-month period in respect of Greenkeeper Evidence Field is limited to the greater of the total Subscription Fees paid by the Course Operator in that twelve-month period.

A11.4. Operational and outcome limitation. Without prejudice to clause 19.1 of the Master Terms, ML Consulting is not liable for: (i) any safety outcome, lightning incident, storm incident, frost incident, heat incident, slip-and-fall, divot injury, equipment incident, evacuation incident or other safety event; (ii) any member complaint outcome, board decision, member-retention outcome, dues or green-fee outcome; (iii) any tournament-rota loss, championship-hosting loss, governing-body ranking, course-ranking publication or broker pipeline outcome; (iv) any insurance-claim, denial, recovery, recourse, premium increase or coverage decision; (v) any pesticide / biocide regulatory finding, environmental-certification denial or suspension (including Audubon, GEO, ISO 14001), water-abstraction finding or wildlife-protection finding; (vi) any agronomic outcome, turf-disease outbreak, pest outbreak, drought, flood or wildfire damage; (vii) the accuracy, timeliness, latency or availability of WeatherKit, APNs, ActivityKit, HealthKit, Apple Watch services or any other third-party service; or (viii) any decision the Course Operator takes in reliance on App output, WeatherKit Snapshot, AI draft, Apple Watch alert, Live Activity, notification or Pack.

A11.5. Pre-paid Subscription Fees. Where a Subscription Term is terminated for cause attributable to ML Consulting under clause 22.2 of the Master Terms, ML Consulting will refund pre-paid Subscription Fees attributable to the unused portion of the affected Term on a pro-rata basis.